MTA New York City Transit Authority ―

Welcome to your Aetna health benefits website. You can learn about your medical and prescription plans, wellness programs and other services available to you as an Aetna member.

If you have any questions, contact the MTA Business Service Center at 646-376-0123, Monday – Friday, 8:30 a.m. to 5 p.m.

Additonal contact information:

bscservice@mtabsc.org | www.mymta.info

Aetna flu shot page

Important Announcements

If you're in emotional distress or suicide crisis call, text, or chat 988 to connect with a trained counselor within National Suicide Prevention Lifeline network.

Enjoy this special time of year

The holidays can be an exciting time. But they can be overwhelming, too. Luckily, you can take steps to lower stress, relax and appreciate the season.

To get started, click the button below.

November Monthly Wellness Tip

(Spanish) November Monthly Wellness Tip

Setting Your Kids Up For a Successful School Year Webinar

Already stressed about the back-to-school season? Join Brightline's expert behavioral health coaches in this free Bright Talks recorded webinar to help our parents, caregivers, & their families take on this transition.

Watch here

For more support, scan the QR code or visit Brightline at: hellobrightline.com today.

Aetna® Back and Joint Care through Hinge Health: Support for chronic back, knee, hip, neck, and shoulder pain.

Aetna Virtual Primary Care powered by Teladoc: Members can choose a Teladoc doctor for ongoing, virtual primary care — including dermatology and behavioral health.

Transform Diabetes Care Program: A holistic approach to living with diabetes.

Transform Oncology:  Assistance for cancer patients to help them receive quality care, with fewer side effects, less time in treatment.

You can learn more about these programs on the Tools & Resources page.

1_Aetna_StorytellingIcon_Alert_Violet.pngAn Aetna nurse case manager may call if you have been recently hospitalized or are dealing with a serious health issue. They are here to support you, and all calls are private and confidential.

How it works

Helping you with your emotional well-being

It’s vital that you take care of your body, mind and spirit regularly to keep your health in balance. AbleTo can help, and it's part of your Aetna membership. This program offers support if you’re feeling overwhelmed by life-changing events like grief and loss, postpartum depression, cancer recovery, diabetes, and more. AbleTo behavioral health specialists are there to help you feel you can control the life event or health condition, instead of it controlling you.

Call AbleTo directly at 1-844-330-3648. Or you can contact your Aetna case manager or your Aetna Concierge and they’ll connect you.

Programs available to you

Health Discounts & GlobalFit® network

Learn more

Aetna One® Choice care management

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Aetna Enhanced Maternity ProgramTM

Learn more

New: Aetna® Virtual
Primary Care

Learn more