MTA New York City Transit Authority ―

Welcome to your Aetna health benefits website. You can learn about your medical and prescription plans, wellness programs and other services available to you as an Aetna member.

If you have any questions, contact the MTA Business Service Center at 646-376-0123, Monday – Friday, 8:30 a.m. to 5 p.m.

Additonal contact information: |

Aetna flu shot page

Important Announcements

If you're in emotional distress or suicide crisis call, text, or chat 988 to connect with a trained counselor within National Suicide Prevention Lifeline network.

Helping you with your emotional well-being

It’s vital that you take care of your body, mind and spirit regularly to keep your health in balance. AbleTo can help, and it's part of your Aetna membership. This program offers support if you’re feeling overwhelmed by life-changing events like grief and loss, postpartum depression, cancer recovery, diabetes, and more. AbleTo behavioral health specialists are there to help you feel you can control the life event or health condition, instead of it controlling you.

Call AbleTo directly at 1-844-330-3648. Or you can contact your Aetna case manager or your Aetna Concierge and they’ll connect you.