MTA New York City Transit Authority ―

Welcome to your Aetna health benefits website. You can learn about your medical and prescription plans, wellness programs and other services available to you as an Aetna member.

If you have any questions, contact the MTA Business Service Center at 646-376-0123, Monday – Friday, 8:30 a.m. to 5 p.m.

Additonal contact information:

bscservice@mtabsc.org | www.mymta.info

Aetna flu shot page

Important Announcements

If you're in emotional distress or suicide crisis call, text, or chat 988 to connect with a trained counselor within National Suicide Prevention Lifeline network.

Already stressed about the back-to-school season? Join our family mental health care provider Brightline for a free Bright Talks webinar they’re hosting to help our parents, caregivers, & their families take on this transition.

Brightline's expert behavioral health coaches will cover:

  • Back-to-school stress & anxiety
  • Helping your kid return to the classroom with confidence
  • Tips to support your own mental health during this time & more!

Register now

 

Additional Resources

Helping your child manage BIG back-to-school feelings

Effective January 15, 2022, your prescription drug benefits will cover up to eight at-home or OTC COVID-19 tests per 30 days (or per month) for plan members.

Questions? Please call CVS Caremark customer care at 1-855-296-7683 (24/7). 

With 1000s of fitness, yoga, meditation, and healthy cooking videos, Grokker makes it easy to find and save the right exercise videos for your busy life.

Get started

Aetna® Back and Joint Care through Hinge Health: Support for chronic back, knee, hip, neck, and shoulder pain.

Aetna Virtual Primary Care powered by Teladoc: Members can choose a Teladoc doctor for ongoing, virtual primary care — including dermatology and behavioral health.

Transform Diabetes Care Program: A holistic approach to living with diabetes.

Transform Oncology:  Assistance for cancer patients to help them receive quality care, with fewer side effects, less time in treatment.

You can learn more about these programs on the Tools & Resources page.

1_Aetna_StorytellingIcon_Alert_Violet.pngAn Aetna nurse case manager may call if you have been recently hospitalized or are dealing with a serious health issue. They are here to support you, and all calls are private and confidential.

How it works

Helping you with your emotional well-being

It’s vital that you take care of your body, mind and spirit regularly to keep your health in balance. AbleTo can help, and it's part of your Aetna membership. This program offers support if you’re feeling overwhelmed by life-changing events like grief and loss, postpartum depression, cancer recovery, diabetes, and more. AbleTo behavioral health specialists are there to help you feel you can control the life event or health condition, instead of it controlling you.

Call AbleTo directly at 1-844-330-3648. Or you can contact your Aetna case manager or your Aetna Concierge and they’ll connect you.

Programs available to you

Health Discounts & GlobalFit® network

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Aetna One® Choice care management

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Aetna Enhanced Maternity ProgramTM

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New: Aetna® Virtual
Primary Care

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