MTA New York City Transit Authority ―
October 15-November 15
Welcome to your Aetna health benefits plan. The Open Enrollment period is October 15-November 15 and Nov. 1-30 for retirees. You will stay in the current plan you’re in, unless you choose another plan.
If you have any questions, contact the MTA Business Service Center at 646-376-0123, Monday – Friday, 8:30 a.m. to 5 p.m.
Additonal contact information:
Its OK to take the call!
An Aetna nurse case manager may call if you have been recently hospitalized or are dealing with a serious health issue. They are here to support you, and all calls are private and confidential.
MTA New York City Transit is proud to announce the partnership with WW ― Weight Watchers reimagined.
All active represented employees enrolled in any Aetna medical plan (example: Aetna High Option, Basic or Select Option) can now take advantage of the WW FreestyleTM program at reduced pricing.
Gear up for flu season
The single best way to prevent the flu is to get a flu shot. Pay nothing by simply making an appointment with your network doctor. Or you can visit one of our network flu shot providers.
Get started by visiting the Find a doctor page.
CVS Caremark® is your new prescription drug manager
Present your new ID card at each pharmacy for prescriptions filled after June 1, 2019. If you haven't received your ID card, call the following numbers, available 24/7:
CVS Caremark: 1-855-296-7683
SilverScript (Medicare retirees): 1-855-212-0921
See if your doctor is in our network, check on claims status, find costs of care and more.
There are two ways to get started:
Informed Health® Line
Free, reliable information you can trust. Talk with a registered nurse 24/7 by calling 1-800-556-1555.
Programs available to you
Health Discounts & GlobalFit® network
Aetna Care Management Program
Aetna® Maternity Program
Aetna Health ConnectionsSM Program