MTA New York City Transit Authority ―
The Health Section
Welcome to your Aetna health benefits plan. Here at Aetna, we are committed to providing you with the best possible customer experience. We value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.
Its OK to take the call!
An Aetna nurse case manager may call if you have been recently hospitalized or are dealing with a serious health issue. They are here to support you, and all calls are private and confidential.
MTA New York City Transit is proud to announce the partnership with WW ― Weight Watchers reimagined.
All active represented employees enrolled in any Aetna medical plan (example: Aetna High Option, Basic or Select Option) can now take advantage of the WW FreestyleTM program at reduced pricing.
CVS Caremark® is your new prescription drug manager
Present your new ID card at each pharmacy for prescriptions filled after June 1, 2019. If you haven't received your ID card, call the following numbers, available 24/7:
CVS Caremark: 1-855-296-7683
SilverScript (Medicare retirees): 1-855-212-0921
See if your doctor is in our network, check on claims status, find costs of care and more.
There are two ways to get started:
Informed Health® Line
Free, reliable information you can trust. Talk with a registered nurse 24/7 by calling 1-800-556-1555.
Programs available to you
Health Discounts & GlobalFit® network
Aetna Care Management Program
Aetna® Maternity Program
Aetna Health ConnectionsSM Program