Plan overview
With the MTA New York City Transit Authority medical plans, you'll get access to tools, tips, programs and services. Use them to find network doctors, review claims and more. You'll get benefits such as:
- Large national network of doctors and hospitals
- 100% coverage for emergency care worldwide
- Access to online and mobile tools
Important tip
Please remember to provide your updated and valid phone numbers on the Aetna member website and BSC member portal, or when you speak with a member of the concierge team.
Contact
Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 AM to 8 PM ET.
If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct.aetnamedicare.com
Your plan benefit summary information
2025
Basic option
High option
Select option
Plus option
Click here for a Summary of Benefits and Coverage Glossary of Health Coverage and Medical Terms.
Forms
*Aetna Choice® Point of Service II
**When you become Medicare eligible, your plan will be known as the Open Choice PPO Basic Plan (CPPO Basic Plan). The CPPO Basic Plan is secondary to Medicare and only covers what Medicare covers. You can learn more by reading the "How your Aetna CPPO Basic Plan works with Medicare" brochure.
Medicare plans
- Aetna Medicare Advantage Plan Option 1 (PDF)* — Medicare retirees
- Aetna Medicare Advantage Plan Option 2 (PDF)* — Medicare retirees
*Available to retirees who are enrolled in Medicare Parts A and B
Visit mtanyct.aetnamedicare.com.
Prescription benefits
On Saturday, June 1, 2019, CVS Caremark® became the new prescription benefits manager for the NYC Transit prescription plans. Although the manager has changed, your benefits remain the same.
Starting June 1, new prescriptions and refills on existing prescriptions will be covered by CVS Caremark or, for Medicare-aged retirees enrolled in SilverScript, by SilverScript. Mail order refills must be ordered from the CVS Caremark mail order pharmacy, not from the Express Scripts mail order pharmacy.
The next time you go to the pharmacy to pick up a prescription you will need to show your new CVS Caremark or SilverScript ID card. The next time you get a prescription for a mail order maintenance drug your doctor will need to know that you are using the CVS Caremark mail order pharmacy. If you have not received your new ID card: First make sure the BSC has your address right. Call the BSC at 646-376-0123 or go online to the My MTA portal to check. Next, call CVS Caremark customer care (or SilverScript if you are a Medicare-aged retiree).
- CVS Caremark customer care: 1-855-296-7683 (24/7)
- SilverScript customer care: 1-855-212-0921 (24/7)
Alternatively, you can get an image of your card right away. Visit Caremark.com or download the CVS Caremark app to your mobile device and register on the app.
Android users
iPhone users
The app will show an image of your ID card. The app is available on the Apple App Store and on Google Play.