MTA New York City Transit Authority ―
Welcome to your Aetna health benefits website. You can learn about your medical and prescription plans, wellness programs and other services available to you as an Aetna member.
If you have any questions, contact the MTA Business Service Center at 646-376-0123, Monday – Friday, 8:30 AM to 5 PM.
Additional contact information:
Contact
Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 AM to 8 PM ET.
If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct.aetnamedicare.com
Important announcements
If you're in emotional distress or suicide crisis, call, text, or chat 988 to connect with a trained counselor within National Suicide Prevention Lifeline network.
Support for your health with wellness programs
It's OK to take the call
Aetna® Back and Joint Care through Hinge Health: Support for chronic back, knee, hip, neck, and shoulder pain.
Aetna Virtual Primary Care powered by Teladoc: Members can choose a Teladoc doctor for ongoing, virtual primary care — including dermatology and behavioral health.
Transform Diabetes Care Program: A holistic approach to living with diabetes.
Transform Oncology: Assistance for cancer patients to help them receive quality care, with fewer side effects, less time in treatment.
Whole Minds, Healthy Bodies podcast series, presented by Aetna and 360 Health for the MTA. This website hosts well-being webinars, podcasts and a calendar of onsite seminars at MTA locations. You can find this resource at: Whole Minds, Healthy Bodies website
You can learn more about these programs on the Tools & Resources page.
Helping you with your emotional well-being
It’s vital that you take care of your body, mind and spirit regularly to keep your health in balance. AbleTo can help, and it's part of your Aetna membership. This program offers support if you’re feeling overwhelmed by life-changing events like grief and loss, postpartum depression, cancer recovery, diabetes, and more. AbleTo behavioral health specialists are there to help you feel you can control the life event or health condition, instead of it controlling you.
Call AbleTo directly at 1-844-330-3648. Or you can contact your Aetna case manager or your Aetna Concierge and they’ll connect you.
Programs available to you
Health discounts network
Aetna One® Choice care management
Aetna Enhanced Maternity Program™
New: Aetna® Virtual Primary Care