When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions. Log in or register with your secure member website, to gain access to these great features:
Find a Doctor
View your personal health record
Check claim status
Talk with a registered nurse 24/7
Find and print ID cards and forms
For clarification on terminology, please refer to the glossary.
Programs available to you
Health discounts & GlobalFit® network
Discounts on health and fitness products like yoga equipment, over-the-counter vitamins and homeopathic remedies.
Get the guaranteed lowest rates at your choice of over 10,000 gyms
Get a free guest pass at most gyms
Flexible membership options
Easy billing options through your bank account or major credit card
Save on home exercise equipment
Try an at-home weight loss program
You can access these discounts by logging into your secure member website. Just click on Discounts in the Stay Healthy section. Then, click on the Fitness link to get started.
Beginning Right® maternity program
Learn what’s best for a healthy pregnancy and give your baby a healthy start.
Get educational material on prenatal care, signs of preterm labor, what to expect before and after delivery, and newborn care
For “high-risk” pregnancies, your nurse case manager will follow up with you with two phone calls to make sure you and baby are doing fine
Compare costs for doctors and health care facilities
We want to help you get the most out of your health plan. That’s why your plan includes phone support as a standard benefit. And it’s also why you may receive a call from an Aetna nurse. Be sure the phone number you listed in your Aetna member website is up to date so you can take full advantage of this benefit.
Ongoing support when you need it
If a time comes when you’re dealing with more complex health challenges, you can be assigned a nurse to work with you over the phone on an ongoing basis. Or if you have an ongoing health concern like diabetes, heart disease, asthma and low back pain, your nurse may call to check in from time to time. These services are included as part of your plan.
You may also get a letter or phone call from us, depending on your needs. Don’t forget, your caller ID may not say Aetna when we call. That depends on your phone carrier.
Care that works for you
As always, your care should be decided by you, your family and your doctor. But with more information, you can make better-informed decisions about your health.
Your conversations are completely confidential. We don’t share this information with your employer, and we keep all information confidential as required by law.