mother with child

Find a doctor

Ready to start your search? Find a doctor with the provider search tool, your online provider directory.

  • If you’re an Aetna member, you have a personalized version of the directory. It "recognizes" you and your plan. Just log in to search.
  • If you’re not yet an Aetna member, you can continue as a guest. After you enter your ZIP code, you'll need to select a plan. There are two options available to you:
    • For Basic, High or Plus Options, enter "Choice POS II" in the search field, or
    • Click on "Aetna Select℠" in the Aetna Standard Plans section

Need help finding out if your doctor is in our network? Follow these step-by-step instructions (PDF).

Important tip

Please remember to provide your updated and valid phone numbers on the Aetna member website and BSC member portal, or when you speak with a member of the concierge team.

Contact

Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 AM to 8 PM ET.

If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct.aetnamedicare.com

Network labs

You can save by using our preferred network labs, Quest Diagnostics™ and LabCorp, or other network labs such as BioReferenceSearch to find thousands of locations nationwide. And choose the lab that's closest to your job, home or doctor's office.